How To Stop Auto Renewal on Airtel: 3 Simple Methods

Auto-renewal is a convenient feature offered by Airtel that automatically renews your plan when it expires, so you don’t have to worry about manually renewing it. However, if you no longer wish to use this feature, it’s important to know how to stop auto-renewal on Airtel. This can be done through the Airtel Thanks app, by contacting customer service, or by visiting an Airtel service center. 

This guide will walk you through the steps on how to stop auto-renewal on Airtel, so you can have full control over your mobile plan.

Reasons to Stop Auto Renewal on Airtel

1. Services You Don’t Want to Subscribe To

Users have the option to turn off auto-renewal for services they no longer use or deem valuable in order to avoid being paid for them.

2. Financial Concerns

A user may decide to cease auto-renewal on services they can no longer afford if they are experiencing financial difficulties.

3. Switching Mobile Numbers

The auto-renewal of services tied to the old number may need to be stopped if the user changes their mobile number.

4. A lack of network coverage

A user may decide to cease auto-renewal on services they cannot access if they have poor network coverage.

5. A lack of customer service

A user has the option to cease auto-renewal of services if they are unhappy with the customer care they have received from MTN.

6. Alternate Network Switching

The auto-renewal of MTN services may need to be stopped if a user changes to another mobile network.

Advertisements

7. Manual Renewal is Preferable

Some users might prefer to manually renew services over having them do so on a regular basis.

How To Stop Auto Renewal on Airtel

1. Call Airtel customer service

To stop auto-renewal on Airtel, you can call Airtel customer service by dialing 111 from your Airtel line. Here are the steps to follow:

  • Dial 111 from your Airtel line to reach the Airtel customer service line.
  • Listen to the prompts and select the option for “billing and payment.”
  • Inform the customer service representative that you would like to stop auto-renewal on your Airtel account.
  • Provide the representative with your Airtel mobile number and account details.
  • The representative will assist you in disabling auto-renewal on your Airtel account.
  • Confirm with the representative that auto-renewal has been successfully disabled on your account.
  • You can also request the representative to provide you with confirmation in writing or via email.

By contacting Airtel customer service, you can have peace of mind knowing that auto-renewal has been stopped on your Airtel account. This ensures that you have full control over your mobile plan and you won’t have to worry about unexpected charges.

2. Send a text message

You can also stop auto-renewal on Airtel by sending a text message. Here are the steps to follow:

  • Open the messaging app on your Airtel phone.
  • Type the following message: “STOP AUTORENEW” and send it to 141.
  • Wait for a confirmation message from Airtel that auto-renewal has been stopped on your account.
  • You can also confirm the status of auto-renewal on your account by visiting the Airtel Thanks app or contacting Airtel customer service.

By sending a text message to stop auto-renewal, you can have full control over your mobile plan and ensure that you are only paying for what you need. This is a convenient and quick way to stop auto-renewal on Airtel without having to contact customer service or visit an Airtel service center.

3. Use the Airtel app

You can also stop auto-renewal on Airtel through the Airtel Thanks app. Here are the steps to follow:

  • Download the Airtel Thanks app from the app store if you haven’t already.
  • Open the Airtel Thanks app and log in using your Airtel mobile number.
  • Go to the “Plans & Packs” section.
  • Select the plan that has auto-renewal enabled.
  • Turn off the toggle switch for “Auto-renew.”
  • Confirm that auto-renewal has been successfully stopped.
  • You can also confirm the status of auto-renewal on your account by visiting the Airtel Thanks app or contacting Airtel customer service.

By using the Airtel Thanks app to stop auto-renewal, you can have full control over your mobile plan and ensure that you are only paying for what you need. This is a convenient and quick way to stop auto-renewal on Airtel without having to contact customer service or visit an Airtel service center.

How To Check If You Are Placed On An Auto Renewal On Airtel

To check if you are placed on auto-renewal on Airtel, you can use the following methods:

Advertisements
  • Use the Airtel Thanks app: Open the Airtel Thanks app and log in using your Airtel mobile number. Go to the “Plans & Packs” section to view the status of auto-renewal on your active plans.
  • Contact Airtel customer service: Dial 111 from your Airtel line to reach the Airtel customer service line. Inform the representative that you would like to check the status of auto-renewal on your account and provide your mobile number and account details.
  • Check your recent bill: You can also check your recent bill to see if there are any charges related to auto-renewal.

By regularly checking the status of auto-renewal on your Airtel account, you can ensure that you are only paying for the services that you need. This helps you to keep control of your mobile plan and avoid any unexpected charges.

Conclusion

Finally, it is easy to stop auto-renewal on Airtel. You may do this by using the Airtel Thanks app, sending a text message, or contacting Airtel customer support. You can prevent unforeseen fees and maintain your mobile plan within your budget by managing your cell plan and making sure you are only paying for what you actually need. It’s also a good idea to regularly check your Airtel account’s auto-renewal status to make sure you have complete control over your cell plan and services.

Frequently Asked Questions

How can I stop auto-renewal on Airtel?

You can stop auto-renewal on Airtel by using the Airtel Thanks app, sending a text message, or contacting Airtel customer service.

How do I know if I’m on auto-renewal on Airtel?

You can check if you are on auto-renewal by using the Airtel Thanks app, contacting Airtel customer service, or checking your recent bill.

Will I lose my current plan if I stop auto-renewal on Airtel?

No, stopping auto-renewal on Airtel will not cause you to lose your current plan. You will continue to use your current plan until it expires, and then you can choose to renew it or select a different plan.

Can I turn auto-renewal back on if I stop it on Airtel?

Yes, you can turn auto-renewal back on at any time by using the Airtel Thanks app, sending a text message, or contacting Airtel customer service.

Will I receive a confirmation when I stop auto-renewal on Airtel?

Yes, you will receive a confirmation when you stop auto-renewal on Airtel through the Airtel Thanks app or by contacting Airtel customer service. You can also check the status of auto-renewal on your account by using the Airtel Thanks app or by checking your recent bill.

References

Recommendations

0 0 votes
Please rate this page

Advertisements
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments
0
Would love your thoughts, please drop comment.x
()
x